FAQ’s
❓
Frequently Asked Questions (FAQ)
What is Green Touch Care & Jouliè?
Green Touch Care & Jouliè are sister brands focused on elevating everyday self-care. Green Touch Care specializes in targeted foot and hand wellness, while Jouliè focuses on luxury body care and fragrance designed to melt into the skin and enhance your natural scent.
What makes your products different?
Our products are designed to combine effective care + luxury experience. We don’t just create functional formulas — we create rituals. Every product is crafted to refresh, restore, and elevate how you feel in your skin, from head to toe.
Are your products natural or clean?
Yes. We prioritize clean, intentional formulations using skin-loving ingredients, botanical oils, and essential oils wherever possible. Each product is thoughtfully developed to be both effective and gentle on the skin.
Can I use Green Touch Care and Jouliè products together?
Absolutely. They are designed to complement each other beautifully. You can pair Green Touch Care for foot and hand wellness with Jouliè body oils, lotions, and fragrances for a full-body self-care layering experience.
Who are your products for?
Our products are made for anyone who values:
- Self-care and wellness
- Luxury skincare and fragrance experiences
- Relief from foot concerns like odor, sweat, dryness, or fatigue
- Soft, glowing, and healthy-looking skin
Do your products help with foot odor and sweating?
Yes. Green Touch Care products are specifically formulated to help refresh, deodorize, and support comfort for sweaty or odor-prone feet and hands while maintaining skin balance and softness.
Can I use the body oil and perfume together?
Yes — this is actually recommended. Layering the Jouliè Body Oil with the Eau de Parfum helps enhance longevity, depth, and overall scent experience on the skin.
Are your products safe for sensitive skin?
Our formulas are designed with gentle, skin-friendly ingredients. However, we always recommend doing a patch test before full use, especially if you have sensitive skin or known allergies.
How often should I use the foot care products?
- Foot soaks: 2–3 times per week or as needed
- Lotion: daily or after washing feet/hands
- Scrub: 1–2 times per week
- Spray/mist: daily or for quick refreshment
Where are your products made?
Our products are thoughtfully formulated and produced in small batches to ensure quality, freshness, and consistency.
Do you ship nationwide?
Yes, we ship across the United States with plans to expand internationally in the future.
How should I layer Jouliè fragrance products?
For best results:
- Start with body wash
- Apply body lotion or body oil
- Spray Eau de Parfum on pulse points
- Refresh with hair & body mist throughout the day
This helps build a long-lasting, luxurious scent experience.
How long does shipping take?
Orders are typically processed within a few business days, with delivery times depending on your location. Tracking details are provided once your order ships.
Do you accept returns?
Due to the nature of skincare and personal care products, we accept returns or exchanges only for damaged or incorrect items. Please contact us for support if needed.
How can I contact you?
You can reach our customer care team through the contact page on our Shopify store. We’re happy to assist with any questions or concerns.